Privacy Policy

This Privacy Policy applies to the services offered by the website Mxface.ai

Mxface.ai recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on http://www.Mxface.ai and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

Mxface.ai is a property of Mxface an Indian Firm registered under the Companies Act, 2013 having its registered office at B703, Shapath Hexa, Near Gujarat High Court, Sarkhej - Gandhinagar Hwy, Sola, Ahmedabad, Gujarat 380060

Information we collect

Contact information.

We do not collect any personal information from visitors to our website. However, if you use and/or purchase our services or applications, there may be some information we collect. When we need information that personally identifies you or allows us to contact you, we will explicitly ask you for it. For example, to use the Mxface.ai API service, we may collect, store, and access one or more of the following:

(1)an email address;

(2)photos or video that you upload through the application or otherwise provide to us; and

(3)a biometric template, comprised of a list of numbers created by us from the photos or videos you uploaded.

In addition, we will store any information you provide to our sales department within one of our contact forms.

The personal information we collect from you will be used to provide the service(s) or carry out the transaction(s) you have requested or authorized. In support of these uses, we may also use personal information to provide you with more effective customer service and to improve our products or services. We may also use your email address to contact you regarding administrative notices from time to time. Information that is collected by or sent to us may be stored and processed in India, US, Canada, or any other country in which we or our affiliates, subsidiaries or agents maintain facilities. By using any of our products or services, you consent to any such transfer of information outside of your country.

Payment and billing information.

We might collect your billing name, billing address and payment method when you buy a ticket. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner Razorpay or Paypal.

Information you post.

We collect information you post in a public space on our website or on a third-party social media site belonging to Mxface.ai.

Demographic information.

We may use demographic information collected from you during the registration or purchase process (including age, location and gender data) or aggregate information from all of our users and provide that information in the aggregate to other parties, including advertisers, for marketing and promotional purposes. However, if we do so, that information will not be in the form that will allow any third party to identify you personally.

Other information.

If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

We collect information in different ways.

We collect information directly from you.

We collect information directly from you when you register for our API service. We also collect information if you post a comment on our websites or ask us a question through phone or email.

We collect information from you passively.

We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

We get information about you from third parties.

For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

We get information through your Websites and Applications.

The Mxface.ai APIs are designed to help you enhance your services, websites, and applications. YOU AGREE THAT Mxface.ai MAY MONITOR USE OF THE APIS TO ENSURE QUALITY, IMPROVE MXFACE PRODUCTS AND SERVICES, AND VERIFY YOUR COMPLIANCE WITH THE TERMS. Mxface.ai may suspend access to the Mxface.ai APIs by you without notice if we reasonably believe that you are in violation of the Terms.

Use of your personal information

We use information to contact you:

We might use the information you provide to contact you for confirmation of purchase on our website or for other promotional purposes.

We use information to respond to your requests or questions.

We might use your information to confirm your registration for an event or contest.

We use information to improve our products and services.

We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use information to look at site trends and customer interests.

We may use your information to make our website and products better. We may combine the information we get from you with information about you we get from third parties.

We use information for security purposes.

We may use information to protect our company, our customers, or our websites.

We use information for marketing purposes.

We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy tickets from us we'll enroll you in our newsletter.

We use information to send you transactional communications.

We might send you emails or SMS about your account or subscription purchase.

We use information as otherwise permitted by law.

Sharing of information with third-parties

We will share information with third parties who perform services on our behalf.

We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.

We will share information with our business partners.

This includes a third party or affiliates. Our partners use the information we give them as described in their privacy policies.

We may share information if we think we have to in order to comply with the law or to protect ourselves.

We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business.

For example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy.

We will tell you before we do this.

End User Data

You must delete all data you have collected from an end user via the Mxface.ai API user upon request by that user, and when the end user deauthorizes your services or closes his or her account with you.

Media Data Policy

Mxface.ai customers submit images and videos to our API services.

Mxface.ai Face Recognition API processes submitted images or videos from each of our customers to provide facial coding analysis on faces identified in the image video.

Email Opt-Out

You can opt out of receiving our marketing emails.

To stop receiving our promotional emails, please email info@Mxface.ai. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

Third party sites

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.

Grievance Officer

In accordance with Information Technology Act 2000 and rules made thereunder, the Email ID of the Grievance Officer are provided below:

Email: info@Mxface.ai

If you have any questions about this Policy or other privacy concerns, you can also email us at info@Mxface.ai

Updates to this policy

This Privacy Policy was last updated on 17.10.2020. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

Investigation and Enforcement

Mxface.ai is subject to the investigatory and enforcement powers of the National Tribunals, India. All parties must make a reasonable effort to resolve the dispute privately. If the dispute is not resolved privately then both parties must make reasonable effort to resolve the dispute via the Independent Resource Mechanism listed within this privacy policy. If, and only if, the dispute has still not been resolved, the individual has the right to invoke binding arbitration.


If you choose to visit the website, your visit and any dispute over privacy are subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India and settled at SubCourt of Ahmedabad, Gujarat.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time, should we deem it advisable to do so. If we do change the Privacy Policy, we will post the revised version with a new updated date. We encourage you to periodically review this statement to be informed of how we are protecting your information.