Shoppers treated as strangers
A repeat customer gets the same generic greeting as someone walking in for the first time.
Recognizing a shopper the moment they enter — without asking them to identify themselves — lets retailers deliver personalized service and product recommendations instantly, turning a routine visit into a tailored experience that builds loyalty.
Most retailers already know a lot about their regulars — it just never reaches the sales floor in time to matter.
A repeat customer gets the same generic greeting as someone walking in for the first time.
Purchase history and preferences noted on one visit rarely reach staff on the next.
By the time staff realize who's shopping, the moment for a tailored recommendation has passed.
Whether a shopper gets personalized service depends entirely on which associate happens to notice them.
Without a reliable way to flag a known customer, retailers miss chances to deepen the relationship.
Mxface can identify a returning customer at entry, giving store associates the context to offer personalized recommendations and service from the very first moment.
Recognize a returning shopper as they enter, without requiring them to identify themselves.
Confirm the recognized face belongs to a live person actually present.
Compare the captured face against the enrolled profile tied to a returning customer.
Where an enrolled database is used, surface a shopper's preferences and purchase history the moment they're recognized.
Associates get the context before the greeting, not after the shopper's already halfway through the store.
A customer's face and preferences are linked to their profile after an earlier visit or signup.
An entry camera captures the arriving shopper's face.
The system confirms a live person is present.
The face is checked against enrolled shopper profiles.
Associates receive a notification with the shopper's profile and preferences.
The shopper receives tailored recommendations from the moment they arrive.
None of it is visible to the shopper — it just makes sure the floor already knows who's arrived.
Recognize a returning shopper the moment they enter.
Confirm the recognized face belongs to a live person present.
Compare the arriving shopper's face against their enrolled profile.
Surface a shopper's preferences and purchase history from an enrolled database.
A shopper who feels known spends differently than one who feels anonymous.
Mxface connects to CRM and loyalty platforms, surfacing recognition the moment a shopper walks in.
Talk to Mxface about recognizing returning shoppers the moment they walk in.
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