Legal
Last updated: January 2026
Mxface.ai recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on http://www.Mxface.ai and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.
Mxface.ai is a property of Mxface an Indian Firm registered under the Companies Act, 2013 having its registered office at B703, Shapath Hexa, Near Gujarat High Court, Sarkhej - Gandhinagar Hwy, Sola, Ahmedabad 380060.
We do not collect any personal information from visitors to our website. However, if you use and/or purchase our services or applications, there may be some information we collect. When we need information that personally identifies you or allows us to contact you, we will explicitly ask you for it. For example, to use the Mxface.ai API service, we may collect, store, and access one or more of the following:
In addition, we will store any information you provide to our sales department within one of our contact forms.
The personal information we collect from you will be used to provide the service(s) or carry out the transaction(s) you have requested or authorized. In support of these uses, we may also use personal information to provide you with more effective customer service and to improve our products or services. We may also use your email address to contact you regarding administrative notices from time to time. Information that is collected by or sent to us may be stored and processed in India, US, Canada, or any other country in which we or our affiliates, subsidiaries or agents maintain facilities. By using any of our products or services, you consent to any such transfer of information outside of your country.
We might collect your billing name, billing address and payment method when you buy a ticket. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner Razorpay or Paypal.
We collect information you post in a public space on our website or on a third-party social media site belonging to Mxface.ai.
We may use demographic information collected from you during the registration or purchase process (including age, location and gender data) or aggregate information from all of our users and provide that information in the aggregate to other parties, including advertisers, for marketing and promotional purposes. However, if we do so, that information will not be in the form that will allow any third party to identify you personally.
If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We collect information directly from you when you register for our API service. We also collect information if you post a comment on our websites or ask us a question through phone or email.
We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.
For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.
The Mxface.ai APIs are designed to help you enhance your services, websites, and applications. You agree that Mxface.ai may monitor use of the APIs to ensure quality, improve Mxface products and services, and verify your compliance with the terms. Mxface.ai may suspend access to the Mxface.ai APIs by you without notice if we reasonably believe that you are in violation of the terms.
The personal information we collect from you will be used to provide the service(s) or carry out the transaction(s) you have requested or authorized. In support of these uses, we may also use personal information to provide you with more effective customer service and to improve our products or services. We may also use your email address to contact you regarding administrative notices from time to time. Information that is collected by or sent to us may be stored and processed in India, US, Canada, or any other country in which we or our affiliates, subsidiaries or agents maintain facilities. By using any of our products or services, you consent to any such transfer of information outside of your country.
We do not sell, rent, or share your personal information with third parties for their own marketing purposes. Where information is shared with service providers who assist us in operating our website or delivering our services, they are bound by confidentiality obligations consistent with this policy.
We implement a variety of security measures to maintain the safety of your personal information. Photos and videos processed through our Face APIs are not stored after processing unless you have explicitly opted into a storage-enabled plan. Biometric templates, where retained, are encrypted both in transit and at rest.
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information. To exercise any of these rights, please contact us using the details below.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
If you have questions about this Privacy Policy or how we handle your information, please reach out to us at sales@mxface.ai or through our Contact Us page.
