Unverified handoffs mid-chain
A package can change hands between multiple agents with no reliable check on who's actually holding it at each step.
From pickup to final drop-off, confirming that the delivery agent handling a package is who they claim to be protects both the logistics provider and the end customer. It creates clear accountability at every handoff point in the delivery chain.
The more handoffs a shipment goes through, the more chances there are for the chain of custody to quietly break.
A package can change hands between multiple agents with no reliable check on who's actually holding it at each step.
Someone posing as the assigned agent can intercept a package meant for someone else.
When a customer or sender disputes what happened to a shipment, there's often no clear record of who handled it.
Delivery networks increasingly rely on contracted or gig agents who are harder to verify by sight alone.
A package moving between multiple logistics partners can lose its chain of custody entirely.
Mxface adds a face check at each handoff point in the delivery chain, confirming the agent handling a package matches the one assigned to that leg of the journey.
Capture an agent's face at pickup, transfer or drop-off and verify it against their assigned identity.
Confirm the presented face belongs to a live person at the point of handoff.
Compare the captured face with the enrolled reference face tied to the assigned delivery agent.
Where an enrolled database is used, confirm which agent is handling a shipment without a manual ID check.
Each leg of the journey gets its own check, so the chain never has a weak link.
A delivery agent is assigned to a specific pickup, transfer or delivery leg.
A handheld device or checkpoint captures the agent's face at handoff.
The system confirms a live person is present.
The face is checked against the assigned agent record.
The match result is logged against that leg of the delivery.
The shipment moves forward with a confirmed chain of custody.
Each one closes a specific gap in how packages change hands across a delivery network.
Verify a delivery agent's identity at each handoff point.
Confirm the presented face belongs to a live person at handoff.
Compare the agent's face with their enrolled reference face.
Confirm which agent is handling a shipment without a manual ID check.
Both the customer and the provider benefit from a chain of custody that can actually be traced.
Mxface connects to delivery management and dispatch apps, adding a face check at each handoff without changing the app agents already carry.
Talk to Mxface about verifying delivery agents at every handoff in your logistics chain.
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