Forged or borrowed ID documents
A guest may check in using an ID that doesn't actually match who they are.
Manual ID checks at the front desk slow down check-in and are easy to spoof with forged documents. Matching a guest's face against their booking and ID at check-in speeds up registration while giving hotels a reliable identity record for every stay.
Peak arrival times expose exactly where a manual front-desk process starts to strain.
A guest may check in using an ID that doesn't actually match who they are.
Comparing a face to a printed ID by eye adds time to every check-in, especially during peak arrivals.
A reservation made under one name can be checked in by someone else with no reliable check.
Hotels often lack a reliable way to confirm the same guest across repeat stays.
An unverified guest identity increases exposure to payment disputes and room-key misuse.
Mxface adds a face check at check-in, comparing the arriving guest to their booking and submitted ID before a room key is issued.
Capture a guest's face at the desk and match it against their booking and ID.
Confirm a live person is checking in, not a photo of an ID document.
Compare the captured face against the ID submitted with the reservation.
Where an enrolled database is used, recognize a returning guest without re-entering their details.
The check runs alongside check-in, not as an extra step guests have to wait through.
A reservation is created and linked to the guest's submitted ID.
The front desk or kiosk captures the guest's face at check-in.
The system confirms a live person is present.
The face is compared against the booking and ID.
The match result reaches the property management system.
Check-in completes for a confirmed, verified guest.
None of it adds a visible step for the guest — it just replaces a manual glance with an actual match.
Match an arriving guest's face against their booking record.
Confirm a live person is checking in, not a photo of an ID.
Compare the captured face against the ID submitted with the reservation.
Recognize a returning guest without re-entering their details.
Speed and security move together here, instead of trading off against each other.
Mxface connects to property management systems and check-in kiosks, adding a face check without replacing how reservations are handled.
Talk to Mxface about matching guests to their booking at the front desk.
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