Substitution on the final leg
A delivery assigned to one executive can be quietly handed off to someone else before it reaches the customer.
The last mile is where deliveries are most vulnerable to substitution and fraud. Verifying the delivery executive's identity at key points during the final leg confirms that the assigned person — not a substitute — is the one completing the delivery to the customer's door.
By the time a package reaches the final leg, it's had every chance to change hands without anyone noticing.
A delivery assigned to one executive can be quietly handed off to someone else before it reaches the customer.
A delivery can be marked complete without the assigned executive ever actually being at the door.
Expensive or sensitive shipments face the greatest exposure exactly at the point of final handover.
Customers have no easy way to confirm the person at their door is genuinely the assigned delivery executive.
Once a package leaves the depot, the provider often has no real-time confirmation of who's actually completing the delivery.
Mxface adds a face check during the final leg, confirming the delivery executive at the customer's door matches the one originally assigned to the shipment.
Capture the delivery executive's face at key points during the last mile and verify it against their assigned identity.
Confirm a live person is completing the delivery, not a substitute using a stolen ID or photo.
Compare the captured face with the enrolled reference face tied to the assigned delivery executive.
Where an enrolled database is used, confirm which executive is completing a specific delivery.
The check runs right at the door, not somewhere back at the depot after the fact.
A delivery executive is assigned to complete a specific shipment's final leg.
A delivery app captures the executive's face during the last mile.
The system confirms a live person is present.
The face is checked against the assigned executive record.
The match result is logged against that delivery.
The shipment is confirmed delivered by the assigned, verified executive.
Each one closes a specific way a delivery can be completed by the wrong person.
Verify the delivery executive's identity during the final leg.
Confirm a live person is completing the delivery, not a substitute.
Compare the executive's face with their enrolled reference face.
Confirm which executive is completing a specific delivery.
The provider, the customer and the executive all benefit from a delivery no one can dispute.
Mxface connects to last-mile delivery and dispatch apps, adding a face check during the final leg without disrupting the delivery flow.
Talk to Mxface about verifying delivery executives during the final leg of every shipment.
Talk to Mxface →