Refund & Cancellation Policy

Payments & Fees

Mxface charges for subscriptions to utilize the facial recognition technology. When Subscriber uses a service that has a fee, Subscriber will have an opportunity to review and accept the fees that Subscriber will be charged. Subscriber is responsible for paying all fees and taxes associated with `Subscriber’s use of the Services. All region-based taxes will be at actuals. If payment is not made, the amount owed shall incur interest at the rate of 3.5% per month (or the highest rate permitted by law, if less) until all amounts owed, including the interest, have been paid in full. Subscriber agrees to pay Mxface all collection costs and expenses incurred by Subscriber to enforce these Terms, including but not limited to attorney's fees, collection agency fees, costs and expenses.

Cancellation and Refund Policy

(a)Unless otherwise specified or agreed upon, services (API plans, SDK licenses, customized products) once purchased from Mxface are non-refundable after purchase.

(b)By purchasing Mxface service, the subscriber confirms that they have gone through the provided user guides and also possess the technical support and knowledge to use the services purchased. Mxface will not be responsible for provided complete code-base for the implementation of the product, unless if agreed upon earlier.

(c)In cases where subscriber pays for a product other than the one required for their requirement, the subscriber will allow Mxface 72 hours to change their subscription plan.

Termination of Usage

Subscriber has the ability to terminate Subscriber’s account at any time for any reason, or for no reason at all. Notwithstanding the foregoing, Subscriber may still be charged fees for outstanding payment obligations. Correspondingly, Mxface can terminate or delete Subscriber’s account or otherwise suspend Subscriber’s access to the Services at any time and for any reason with reasonable and appropriate notice to Administrator.

Following termination of Subscriber’s account, however, Subscriber’s license to use Mxface Content automatically terminates, and Mxface has no obligation to provide Subscriber with use of the Services. Subscriber agrees that even upon termination of Subscriber’s account any fees paid to Mxface for services previously provided are non-refundable. All provisions of the Terms that are continuing shall survive termination of the Terms, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Third Party Services

The Services may permit Subscriber to link to other websites or resources on the internet. Links on the Services to third party websites, if any, are provided only as a convenience to Subscriber. If Subscriber uses these links, Subscriber will leave the Services. The inclusion on another website of any link to the Services does not imply control of, endorsement by, or affiliation with Mxface. Subscriber’s dealings with third parties through links to such third-party websites are solely between Subscriber and such third parties. Subscriber agrees that Mxface will not be responsible or liable for any content, goods or services provided on or through these outside websites or for Subscriber’s use or inability to use such websites. Mxface expressly disclaims any responsibility for the content, legality, decency or accuracy of any information, and for any products and services, that appear on any third-party website or application.